Refund Policy
Last updated: January 6, 2026
This website and its services are operated by LI GUOHUA, an individual (sole proprietor) (“we”, “us”, or “our”).
Thank you for purchasing our products. We want you to be completely satisfied with your purchase. Please read this refund policy carefully.
1. Nature of Digital Products
Our products are digital goods (WordPress plugins) and are available for immediate download and use upon purchase. Due to the nature of digital products, refunds are subject to the conditions described below.
2. Refund Requests
We offer a 14-day risk-free money-back guarantee on all paid plugins and services sold through this website.
You may request a full refund within 14 days of purchase for any reason.
To request a refund, please contact us via support@robertwp.com with your purchase details and a brief description of the issue. Our team will review your request and respond within 5–7 business days.
3. Non-Refundable Situations
Refunds will not be provided after the 14-day refund period.
4. Processing Time
Once your refund request is approved, we will process the refund within 5–7 business days using the original payment method.
5. Contact Us
For any questions regarding refunds, please contact us at:
📧 support@robertwp.com
🌐 https://robertwp.com
